Question 1

How long does detailing take?

Accepted Answer

Express Wash takes about 1 hour. Deluxe Details run 2–3 hours. Premium and Ceramic Protection take 3–5 hours depending on vehicle size and condition.

Question 2

Do I need to provide water?

Accepted Answer

We prefer access to a working outdoor water source. If unavailable, just let us know — we'll perform a professional waterless detail at no extra cost.

Question 3

Do I need to provide electricity?

Accepted Answer

Yes, ideally one standard outlet. Our equipment runs on standard 120V — we bring extension cords.

Question 4

How do deposits work?

Accepted Answer

A deposit confirms your appointment and applies toward your final invoice. Services under $150 require a $25 deposit, $150–$299 require $50, and $300+ require 20%.

Question 5

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards, Apple Pay, and Google Pay through our secure online checkout.

Question 6

Can I reschedule?

Accepted Answer

Yes — appointments cancelled or rescheduled at least 24 hours in advance keep their deposit. Same-day cancellations and no-shows forfeit the deposit.

Question 7

What areas do you service?

Accepted Answer

Sacramento and surrounding communities including Roseville, Folsom, Elk Grove, Davis, Citrus Heights, Rancho Cordova, Natomas, and Carmichael.

Question 8

Do you detail RVs and commercial vehicles?

Accepted Answer

Yes — please contact us directly for custom quotes on RVs, fleet vehicles, and commercial work.

Common questions